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    • Scarpa Recalls F1 Ski Boots Due to Fall Hazard

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    Scarpa Recalls F1 Ski Boots Due to Fall Hazard

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      2023-03-10 08:27:46

      Scarpa Recalls F1 Ski Boots Due to Fall Hazard

      Scarpa has issued a recall of certain F1 LT and F1 GT Ski Boots. The screws on the ski/walk mechanism can loosen off causing the ski/walk mechanism to malfunction. Read below to find out if your F1 Ski Boots are affected and what to do to repair them and get more info here.

      Product: SCARPA F1 LT and F1 GT ski boots

      Issue: Consumer products - Fall hazard

      What to do: Immediately stop using the recalled ski boots and contact SCARPA for instructions on replacing the screws.

      Affected products: This recall involves certain production batches of the Fall 2022 F1 LT and F1 GT ski boots (men’s and women’s) with “SCARPA” written in white letters on the lower outer side of the boot. Boots that were purchased before August 1, 2022 are NOT affected by this issue.

      The model name “F1 LT” or “F1 GT” is printed on the upper right outside ankle cuff of the boots. The manufacture date is stamp molded into the cuff. To locate the manufacture date, the ski/walk mechanism must be placed in walk mode and the cuff pushed back. The lower circle has an arrow pointing to the number “22”, indicating the manufacturer year.

      Issue: Two Screws on each boot that attach the ski/walk mechanism to the cuff can loosen or fall out, causing the ski/walk mechanism to malfunction, posing a fall hazard and risk of injury to the consumer.

      As of February 3, 2023, the company has received no reports of incidents or injuries in Canada or the United States.
      What you should do

      Remedy: Repair
      Consumers should immediately stop using the recalled ski boots and contact SCARPA for instructions on replacing the screws. Consumers can either take the recalled ski boots to an authorized SCARPA dealer to have the screws replaced free of cost or request SCARPA to send them the free screws, including shipping, for self-replacement. A video demonstrating the repair is available at https://us.scarpa.com/community/support/contact-scarpas-recall-team.

      Consumer Contact:
      SCARPA toll-free at 866-998-2895 from 8 a.m. to 5 p.m. MT Monday through Friday, by email at recall@scarpa.com, or online at https://us.scarpa.com/product-recall-22f1 or https://us.scarpa.com and click on 2022 F1 LT & F1 GT Recall under Support at the bottom of the page, for more information.

      BOOT IDENTIFICATION GUIDE
      If you have the original box:
      • Check the production batch number located on the box label, which can be found on the label in the area indicated below with the red square.
      • If the production batch number ends in any of the eight 6-digit numbers below, then the screws MUST be replaced. If the production batch number ends in any other number, the boots are NOT subject to this recall.
      Scarpa F1 Recall
      Scarpa F1 Recall

      If you do NOT have the original box:
      • Place the Ski/Walk mechanism in “walk” mode.
      • Push cuff back as shown in image 1 below.
      • Locate year of manufacture stamp molded into the cuff and shown in image 2.
      • If the molded arrow points to 2019, 2020 or 2021 then they are NOT affected by this issue, and screw replacement is NOT necessary.
      • If the arrow points to 2022, then they may be affected by this issue and the screws should be replaced.
      Scarpa F1 Recall

      FAQs
      Questions & Answers Regarding the Voluntary Recall of the SCARPA Winter 2022 F1 LT/GT/XT Ski Boots

      Q: Is the F1 XT included in the recall?
      A: Yes, though none were shipped by SNA in 2022. This product was offered globally starting this season (FW 22/23) but not in N.A. The issue and fix is exactly the same for the XT as it is for the GT/LT.

      Q: What is wrong with the existing screws?
      A: In the affected batches the screws threads do not extend far enough down the shaft and may not ensure a strong enough connection to the cuff.

      Q: Why did the original screws use a 3mm hex bit and the new ones use a 2.5mm hex bit?
      A: We did that to differentiate the replacement screws from original screws. The head is slightly narrower on the replacement screws as well.

      Q: I bought my boots in another country. Can I still get them fixed here?
      A: YES! An existing SCARPA ski boot retailer can replace the screws for you or we can send you replacement screws to replace yourself.

      Q: I see two molded stamps in my cuff…one goes from 1-12 and the other from 19-24? What’s up with that?
      A: One is the month of manufacture, and one is the year of manufacture. You only need to check the 19-24 stamp per the inspection instructions.


      Q: Why do the screws have blue stuff on the threads?
      A: We have pre-applied thread locker to make sure the screws stay secure after installation.

      Q : How do I get recall service from SCARPA?
      A : Read through the Recall Details, Recall Summary, and Boot Identification Guide above and and complete the Contact SCARPA's Recall Team form.

      Q : How long will it take to receive recall replacement screws?
      A : Our product service team is doing their best to ship screws within 2-3 business days (at most!) from the time they receive submissions via our web form.


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