Precautionary Recall of Ortovox 3+ Avalanche Transceivers

Ortovox has announced a precautionary recall of Ortovox 3+ avalanche transceivers running software version 2.1. If this is the transceiver you use while ski touring then keep on reading for the full announcement:

We have to inform you that there is a precautionary recall for the ORTOVOX 3+ avalanche transceivers running software version 2.1.

Feedback from our SAFETY ACADEMY PARTNERS has revealed that, in some very rare situations, temporary disruption of the transmission function may occur on our 3+ avalanche transceivers running software version 2.1. This can lead to prolongation of the search process. The reason for the disruption is a software error.

There have been no known accidents caused by the software error. However, as a precautionary measure to ensure our customers are not at risk, we are recalling all 3+ transceivers running software version 2.1. Devices affected by the recall may no longer be used without the required software update.

If you have details that will enable you to contact customers who have purchased an affected device directly, we ask that you do so from the 15th May 2018 on. Our press release can be found on the button below.

We apologize for the inconvenience and thank you for your trust and support in this matter. 

More detailed information about the recall can be found here and on the website.