Pieps Transceivers. Product Recall or "Correction"?The word is out that there is an issue with some of the recent Pieps brand avalanche transceivers; more specifically, the PIEPS DSP Pro, DSP Pro Ice, and DSP Sport models.
Because Pieps is a European company that works with Black Diamond as their NA distributor, there are slightly different messages for each audience, as well as a potentially different program.
We here in North America are waiting for details (yes, I have one of these transceivers) while customers in Europe are already getting a new hard case to replace the neoprene version. The hard case addresses the problem with the send/serach button. If you purchased your transceiver in NA, connect with your retailer or Black Diamond Equipment. To learn about the euro program (which will likely be what we'll get in North America), check out this video from Pieps.